Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from coloredyarn.com (the “Site”).

Our store is hosted on Wix.com Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.

What personal data do we collect?

We take your privacy seriously and will only use the personal information you provide when you fill in appropriate sections of Site to administer your account and to provide the products you have requested from us. By providing information like your name, email address, postal address and telephone number you agree to us contacting you with regards to the information you request.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Some forms on our Site may also include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us to send you information about new products, craft ideas and other updates.

What do we do with your information?

Your information will enable us to process and supply the products or services you have requested. It will also enable us to process payment and to contact you where necessary concerning your orders.

In particular, we may use your information to notify you occasionally about important changes or developments to the website or our products and services.

Where you have consented, we might also use your information to let you know by email, about other products and services which we offer which may be of interest to you. As well as contact you for your views on our products and services. If you change your mind about being contacted in the future, please let us know.

We may also use aggregate information and statistics including “Cookies” for the purposes of monitoring website usage in-order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include any data that can be used to identify any individual.

It is important that information that we hold on you is accurate and up-to-date. Please therefore make sure that you inform us promptly of any relevant changes to your information.

If, at some time in the future, we wish to use your personal data in ways other than those set out in this privacy notice, then we will notify you about this and seek your permission to do so.

Sharing you personal Information

We do not sell, share or disclose your personal data to any third party for marketing purposes.

From time to time we may use other companies and individuals to provide services to us, such as delivering orders or processing credit card payments. These companies and individuals have access to the personal data needed to perform their functions and not for any other purposes. They must process such data in accordance with this privacy notice and the Data Protection Laws.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics.

We may disclose your personal data to any third party if we believe in good faith that such disclosure is necessary to (a) comply with the law or legal process (b) prevent fraud (c) protect the rights and property of ColoredYarn (d) to enforce our conditions of use or (e) protect against misuse or unauthorized use of this Site.

Links

This website contains links to other websites. Please note that we are not responsible for the privacy policies of such other websites and we advise you to read the privacy statements of each website you visit which collects personal data. For these providers, we recommend that you read their privacy policies, so you can understand the way your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

Data retention

We will retain your personal data for as long as is necessary for the required service to be provided to you. All retained personal data is subject to the controls of our internal data protection policy which is required to be adhered to by ColoredYarn and will be securely disposed of when it is considered to be of no further use.

If your Account is closed, we may take steps to mask personal data and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such Personal data in accordance with this Privacy Policy.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at coloredyarn2014@gmail.com

Security

We take security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at coloredyarn2014@gmail.com